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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free
    Free
    R

    Rice University

    General Chemistry: Concept Development and Application

    Skills you'll gain: Chemistry, Biochemistry, Physics, Laboratory Research, Scientific Methods, Experimentation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.1K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Requirements Engineering: Secure Software Specifications

    Skills you'll gain: Requirements Elicitation, Software Design Documents, Requirements Analysis, Security Requirements Analysis, Mockups, Interviewing Skills, User Requirements Documents, Storyboarding, Functional Requirement, Goal Setting, Software Development Methodologies, Software Documentation, Agile Methodology, Business Requirements, Unified Modeling Language, Risk Management Framework, System Requirements, Meeting Facilitation, Prototyping, Software Development Life Cycle

    4.5
    Rating, 4.5 out of 5 stars
    ·
    849 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Codio

    Object-Oriented C++: Inheritance and Encapsulation

    Skills you'll gain: C and C++, Object Oriented Programming (OOP), C++ (Programming Language), Data Validation, Object Oriented Design, Computer Programming, Programming Principles, Computer Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    225 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Improving Leadership & Governance in Nonprofit Organizations

    Skills you'll gain: Peer Review, Governance, Consulting, Performance Measurement, Meeting Facilitation, Leadership and Management, Organizational Strategy, Report Writing, Organizational Effectiveness, Leadership, Performance Analysis, Performance Management, Management Consulting, Discussion Facilitation, Organizational Change, Philanthropy, Case Studies, Change Management, Strategic Leadership, Leadership Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    270 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    Master Data Storytelling for B2B & B2C Sales

    Skills you'll gain: Data Storytelling, Sales Presentation, Sales Strategy, Customer Relationship Management (CRM) Software, Storytelling, Sales, Data Literacy, B2B Sales, Data Visualization Software, Customer Analysis, Customer Insights, Target Audience, Presentations, Exploratory Data Analysis, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Master Full-Stack Web Development with Laravel & PHP

    Skills you'll gain: Restful API, Application Deployment, Web Development, Full-Stack Web Development, Cloud API, Application Development, Software Documentation, Data Validation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    173 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Case Western Reserve University

    Becoming a Sports Agent

    Skills you'll gain: Brand Management, Brand Marketing, Intellectual Property, Arbitration, Contract Negotiation, Client Services, Recruitment, Talent Recruitment, Insurance, Relationship Management, Financial Planning, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    152 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Generative AI in Marketing

    Skills you'll gain: Generative AI, Customer Engagement, Customer Acquisition Management, Marketing Strategies, Marketing, Content Creation, ChatGPT, Marketing Effectiveness, Prompt Engineering, MarTech, Legal Risk

    4.7
    Rating, 4.7 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Cloudera

    Modern Big Data Analysis with SQL

    Skills you'll gain: Database Design, SQL, Apache Hive, Relational Databases, Databases, Database Management, Big Data, Database Systems, MySQL, Data Management, Amazon S3, Apache Hadoop, Data Storage, Operational Databases, Data Warehousing, Cloud Storage, Performance Tuning, File Systems, PostgreSQL, Data Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.4K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Data Pipelines with TensorFlow Data Services

    Skills you'll gain: Extract, Transform, Load, Data Pipelines, Data Import/Export, Tensorflow, Data Processing, Feature Engineering, Data Integration, Data Transformation, Data Sharing, Data Management, Performance Tuning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    534 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Manchester

    Global Health and Humanitarianism

    Skills you'll gain: Health Equity, Health Disparities, Public Health, Healthcare Ethics, Emergency Response, Emergency Services, Safety and Security, International Relations, Infectious Diseases, Policy Analysis, Chronic Diseases, Advocacy, Law, Regulation, and Compliance, Vulnerability, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    283 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Public Relations and Communications Associate

    Skills you'll gain: Media Relations, Proofreading, Public Relations, Stakeholder Analysis, Integrated Marketing Communications, Marketing Communications, Public Affairs, Content Management, Web Content, Performance Reporting, Storytelling, Content Management Systems, Press Releases, Strategic Communication, Content Strategy, Report Writing, Content Marketing, Social Media Content, Marketing Effectiveness, Generative AI

    4.7
    Rating, 4.7 out of 5 stars
    ·
    156 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular customer experience courses

  • General Chemistry: Concept Development and Application: Rice University
  • Requirements Engineering: Secure Software Specifications: University of Colorado System
  • Object-Oriented C++: Inheritance and Encapsulation: Codio
  • Improving Leadership & Governance in Nonprofit Organizations: University at Buffalo
  • Master Data Storytelling for B2B & B2C Sales : Starweaver
  • Master Full-Stack Web Development with Laravel & PHP: Board Infinity
  • Becoming a Sports Agent: Case Western Reserve University
  • Generative AI in Marketing: Emory University
  • Modern Big Data Analysis with SQL: Cloudera
  • Data Pipelines with TensorFlow Data Services: DeepLearning.AI

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
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  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • High-Income Skills to Learn
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  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

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