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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    M

    Michigan State University

    Avatar Psychology for Designers

    Skills you'll gain: Persona (User Experience), Game Design, Design, Animation and Game Design, User Experience Design, Persona Development, Driving engagement, Augmented and Virtual Reality (AR/VR), Psychology, User Research, Cultural Sensitivity, Cultural Diversity

    3.8
    Rating, 3.8 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management: Developing and Delivering a New Product

    Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Usability Testing, Product Planning, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Stakeholder Analysis, Market Analysis, Team Building, Market Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    132 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Desarrollador back-end de Meta

    Skills you'll gain: Full-Stack Web Development, Restful API, Django (Web Framework), Relational Databases, Version Control, SQL, Unix Commands, Front-End Web Development, Git (Version Control System), GitHub, Database Design, Responsive Web Design, Database Management Systems, Algorithms, Web Development, Test Driven Development (TDD), Python Programming, Linux, Computer Programming, Cloud Hosting

    4.8
    Rating, 4.8 out of 5 stars
    ·
    518 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    É

    École Polytechnique Fédérale de Lausanne

    Economie du sol et de l'immobilier I

    Skills you'll gain: Property and Real Estate, Real Estate, Market Dynamics, Commercial Real Estate, Real Estate Transactions, Business Valuation, Financial Analysis, Return On Investment, Economics, Capital Budgeting, Investments, Price Negotiation, Market Analysis, Finance, Consumer Behaviour, Competitive Analysis, Depreciation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    260 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Organic Marketing: Facebook Groups For Small Businesses

    Skills you'll gain: Persona Development, Prospecting and Qualification, Target Audience, Facebook, Social Media Marketing, Social Media, Business Marketing, Drive Engagement, Marketing, Marketing Planning, Content Creation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    752 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Fake News Detection with Machine Learning

    Skills you'll gain: Exploratory Data Analysis, Deep Learning, Plot (Graphics), Artificial Neural Networks, Matplotlib, Data Cleansing, Data Analysis, Tensorflow, Natural Language Processing, Data Processing, Data Manipulation, Python Programming, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    262 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Fundamentos Empresariales

    Skills you'll gain: Operations Management, Balance Sheet, Process Analysis, Business Operations, Operational Efficiency, Marketing, Financial Statement Analysis, Financial Statements, Finance, Financial Accounting, Marketing Strategies, Production Process, Operational Performance Management, Capital Budgeting, Business Process Improvement, Financial Modeling, Consumer Behaviour, Analysis, Case Studies, Business Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    444 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Internet of Things: Communication Technologies

    Skills you'll gain: Session Initiation Protocols, Android Studio, Android Development, Internet Of Things, Communication Systems, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Application Development, Embedded Systems, Open Source Technology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    502 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EIT Digital

    Development of Real-Time Systems

    Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Computer Programming, C (Programming Language), Real Time Data, System Design and Implementation, OS Process Management, System Requirements, Computer Architecture, Algorithms, Servers

    4.6
    Rating, 4.6 out of 5 stars
    ·
    540 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Data Analytics Foundations

    Skills you'll gain: Data Storytelling, Google Sheets, Data Visualization, Spreadsheet Software, Large Language Modeling, Data Literacy, Data Visualization Software, Business Analysis, Requirements Analysis, Data Analysis, Analytics, Exploratory Data Analysis, Data-Driven Decision-Making, Trend Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    153 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Discounted Cash Flow Modeling

    Skills you'll gain: Financial Forecasting, Business Valuation, Equities, Financial Modeling, Financial Analysis, Finance, Cash Flows, Investment Banking, Accounting, Capital Markets

    4.3
    Rating, 4.3 out of 5 stars
    ·
    782 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Presentation Applications: PowerPoint

    Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Collaborative Software, Microsoft 365, Editing, Data Visualization, File Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    158 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Avatar Psychology for Designers: Michigan State University
  • Product Management: Developing and Delivering a New Product: SkillUp
  • Desarrollador back-end de Meta: Meta
  • Economie du sol et de l'immobilier I: École Polytechnique Fédérale de Lausanne
  • Organic Marketing: Facebook Groups For Small Businesses: Coursera Project Network
  • Fake News Detection with Machine Learning: Coursera Project Network
  • Fundamentos Empresariales: University of Pennsylvania
  • Internet of Things: Communication Technologies: University of California San Diego
  • Development of Real-Time Systems: EIT Digital
  • Data Analytics Foundations: DeepLearning.AI

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