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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Power BI Fundamentals

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Dashboard, Business Intelligence, Data Import/Export, Business Reporting, Interactive Data Visualization, Data Storytelling, Data Modeling, Data Transformation, Data Visualization Software, Data Analysis, Data Sharing, Sales, Key Performance Indicators (KPIs)

    4.8
    Rating, 4.8 out of 5 stars
    ·
    176 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Overview of Data Visualization

    Skills you'll gain: Data Visualization, Data Literacy, Data Presentation, Google Sheets, Data Compilation, Data Visualization Software, Graphing, Spreadsheet Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    431 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    S

    S.P. Jain Institute of Management and Research

    Marketing Management

    Skills you'll gain: Product Strategy, Strategic Marketing, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Price Negotiation, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Washington

    Social Media Data Analytics

    Skills you'll gain: Data Visualization, Text Mining, Social Network Analysis, Statistical Analysis, Data Visualization Software, Case Studies, Application Programming Interface (API), Unstructured Data, Data Analysis, R Programming, Statistical Methods, Correlation Analysis, Regression Analysis, Data Collection, Python Programming

    4.1
    Rating, 4.1 out of 5 stars
    ·
    297 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAP

    Becoming an SAP Professional

    Skills you'll gain: Professional Networking, SAP Applications, Company, Product, and Service Knowledge, LinkedIn, Enterprise Resource Planning, Recruitment, Interviewing Skills, Goal Setting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    213 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Starweaver

    Master Data Storytelling for B2B & B2C Sales

    Skills you'll gain: Data Storytelling, Sales Presentation, Sales Strategy, Customer Relationship Management (CRM) Software, Storytelling, Sales, Data Literacy, B2B Sales, Data Visualization Software, Customer Analysis, Customer Insights, Target Audience, Presentations, Exploratory Data Analysis, Stakeholder Communications

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Becoming An Effective Seller

    Skills you'll gain: Sustainable Business, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Business Acumen, Customer Relationship Management, AI Product Strategy, Complex Problem Solving, Business Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    VLSI CAD Part II: Layout

    Skills you'll gain: Application Specific Integrated Circuits, Hardware Design, Computer-Aided Design, Electronic Hardware, Systems Design, Electrical and Computer Engineering, Computer Engineering, Semiconductors, Network Routing, Computational Logic, Data Structures, Algorithms, Graph Theory, Linear Algebra, Applied Mathematics, Mathematical Modeling, Calculus

    4.7
    Rating, 4.7 out of 5 stars
    ·
    282 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Create Your UX portfolio with Crevado

    Skills you'll gain: User Experience Design, Editing, Content Creation, Writing, Content Management Systems

    3.9
    Rating, 3.9 out of 5 stars
    ·
    17 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Introduction to Systems Engineering

    Skills you'll gain: Model Based Systems Engineering, Failure Analysis, Systems Engineering, Scope Management, Cost Management, Design Reviews, Requirements Analysis, Change Control, Engineering Management, Requirements Management, Project Management, Program Management, Test Engineering, Systems Thinking, Work Breakdown Structure, Functional Design, Contract Management, Systems Architecture, Test Planning, Risk Management

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    131 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Big Data, Artificial Intelligence, and Ethics

    Skills you'll gain: Data Ethics, Artificial Intelligence, Research, Natural Language Processing, Big Data, Artificial Intelligence and Machine Learning (AI/ML), Research Methodologies, Social Sciences, Responsible AI, Analytics, Machine Learning, Data Mining, Ethical Standards And Conduct, Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    656 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Western Australia

    Recruiting for Diversity and Inclusion

    Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Workforce Planning, Workplace inclusivity, Employee Engagement, Recruitment, Recruitment Strategies, Talent Sourcing, Human Resource Strategy, Talent Acquisition, Interviewing Skills, Data Collection, Diversity Programs, Employee Onboarding, Organizational Effectiveness, Professional Networking, Job Analysis, Business Metrics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    93 reviews

    Beginner · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Power BI Fundamentals: Corporate Finance Institute
  • Overview of Data Visualization: Coursera Project Network
  • Marketing Management: S.P. Jain Institute of Management and Research
  • Social Media Data Analytics: University of Washington
  • Becoming an SAP Professional: SAP
  • Master Data Storytelling for B2B & B2C Sales : Starweaver
  • Dell Technologies Becoming An Effective Seller: Dell
  • VLSI CAD Part II: Layout: University of Illinois Urbana-Champaign
  • Create Your UX portfolio with Crevado: Coursera Project Network
  • Introduction to Systems Engineering: University of Colorado Boulder

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  • Google Cybersecurity Certificate
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