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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI Advance Fine-Tuning for LLMs

    Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, Natural Language Processing, Reinforcement Learning, Performance Tuning

    4.3
    Rating, 4.3 out of 5 stars
    ·
    105 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Introdução ao Teste de Software

    Skills you'll gain: Software Testing, Test Planning, Test Case, System Testing, Acceptance Testing, Functional Testing, User Acceptance Testing (UAT), Software Quality Assurance, Unit Testing, Quality Assurance, Usability Testing, Integration Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    535 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Copilot for Sales

    Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Email Automation, Meeting Facilitation, Generative AI Agents, Microsoft Outlook, Sales Process, Verbal Communication Skills, Customer Communications Management, Microsoft 365, Negotiation, Customer Relationship Building, Automation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    5 Ways to Build a Better LinkedIn Profile

    Skills you'll gain: LinkedIn, Photo Editing, Professional Networking, Social Media, Professional Development, Branding, Search Engine Optimization, Business Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    294 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    L

    Ludwig-Maximilians-Universität München (LMU)

    高阶竞争策略(中文版)

    Skills you'll gain: Mergers & Acquisitions, Business Strategy, Customer Retention, Growth Strategies, Competitive Analysis, E-Commerce, Market Analysis, Consumer Behaviour, Market Share, Regulatory Compliance

    4.8
    Rating, 4.8 out of 5 stars
    ·
    101 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Concrete Multi Storey Building - System Design

    Skills you'll gain: Architectural Drawing, Blueprint Reading, Structural Engineering, Structural Analysis, Building Design, Engineering Drawings, Engineering Documentation, Architectural Engineering, Civil and Architectural Engineering, Building Codes, Construction Estimating, Civil Engineering, Engineering Practices, Construction, Construction Engineering, Engineering Calculations, Design Specifications, Engineering Software, Engineering Analysis, Estimation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    71 reviews

    Advanced · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Overview of Data Visualization

    Skills you'll gain: Data Visualization, Data Literacy, Data Presentation, Google Sheets, Data Compilation, Data Visualization Software, Graphing, Spreadsheet Software

    4.6
    Rating, 4.6 out of 5 stars
    ·
    431 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    UBITS

    Business Developer

    Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Rapport Building, Business Development, Stakeholder Management, Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    N

    New Teacher Center

    Blended Learning: Personalizing Education for Students

    Skills you'll gain: Education Software and Technology, Instructional Design, Technology Strategies, Student Support and Services, Learning Strategies, Collaboration, Innovation, Data Integration, Adaptability, Computer Hardware

    4.7
    Rating, 4.7 out of 5 stars
    ·
    260 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Business Analysis: Key Definitions & Strategy Analysis

    Skills you'll gain: Business Analysis, Business Process, Business Modeling, Business Process Improvement, Business Risk Management, Business Requirements, Business Strategies, Systems Analysis, Analysis, Organizational Strategy, Case Studies, Risk Management, Requirements Management, Stakeholder Engagement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    185 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Lean Management Fundamentals

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Mapping, Cross-Functional Collaboration, Kanban Principles, Process Analysis, Employee Engagement, Process Optimization, Operational Excellence, Operational Efficiency, Continuous Improvement Process, Quality Management, Process Improvement, Workflow Management, Leadership, Waste Minimization, Change Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    65 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EIT Digital

    Embedded Hardware and Operating Systems

    Skills you'll gain: Embedded Systems, Embedded Software, Internet Of Things, Operating Systems, Real-Time Operating Systems, Wireless Networks, System Programming, Hardware Architecture, Simulations, C (Programming Language), Network Protocols, Application Programming Interface (API)

    4.1
    Rating, 4.1 out of 5 stars
    ·
    625 reviews

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Generative AI Advance Fine-Tuning for LLMs : IBM
  • Introdução ao Teste de Software: Universidade de São Paulo
  • Copilot for Sales: Microsoft
  • 5 Ways to Build a Better LinkedIn Profile: Coursera Project Network
  • 高阶竞争策略(中文版): Ludwig-Maximilians-Universität München (LMU)
  • Concrete Multi Storey Building - System Design: L&T EduTech
  • Overview of Data Visualization: Coursera Project Network
  • Business Developer: UBITS
  • Blended Learning: Personalizing Education for Students: New Teacher Center
  • Business Analysis: Key Definitions & Strategy Analysis: Starweaver

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  • Google Cybersecurity Certificate
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