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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      U

      University of Virginia

      Marketing Analytics

      Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Advertising Campaigns, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.4K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Marketing Analytics

      Skills you'll gain: Data Storytelling, Business Metrics, Key Performance Indicators (KPIs), Marketing Analytics, Bayesian Statistics, Data Visualization, Descriptive Statistics, Marketing Effectiveness, Statistical Hypothesis Testing, Target Audience, Marketing Strategies, Data Cleansing, Pandas (Python Package), Data Modeling, Data Analysis, Data Visualization Software, A/B Testing, Data Collection, Marketing, Interviewing Skills

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • U

      University of California, Davis

      The Strategy of Content Marketing

      Skills you'll gain: Content Marketing, Content Performance Analysis, Content Strategy, Social Media Content, Blogs, Marketing Strategies, Content Creation, Strategic Marketing, Marketing, Multimedia, Copywriting, Marketing Effectiveness, Customer experience strategy (CX), Branding, Target Audience, Persona Development, Storytelling, Driving engagement, Ethical Standards And Conduct, Writing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      5.3K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D
      U

      Multiple educators

      Object Oriented Programming in Java

      Skills you'll gain: Unit Testing, Data Structures, Event-Driven Programming, Interactive Data Visualization, Java, Java Programming, User Interface (UI), Object Oriented Programming (OOP), Debugging, Object Oriented Design, Computer Programming, Cryptography, Software Engineering, Performance Tuning, Encryption, Algorithms, Programming Principles, Data Analysis, Software Design, Problem Solving

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Agile Development

      Skills you'll gain: Usability Testing, Agile Product Development, Continuous Delivery, Agile Software Development, User Story, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, Customer Analysis, Analytics, Business Analytics, Demand Planning, Product Development, Persona (User Experience)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.8K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI: Prompt Engineering Basics

      Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Geneva

      Investment Management

      Skills you'll gain: Portfolio Management, Wealth Management, Risk Management, Investment Management, Financial Market, Capital Markets, Risk Analysis, Asset Management, Performance Measurement, Investments, Market Dynamics, Environmental Social And Corporate Governance (ESG), Financial Planning, Finance, Equities, Performance Analysis, Derivatives, FinTech, Financial Forecasting, Economics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      AI For Business

      Skills you'll gain: AI Personalization, Machine Learning Methods, Fraud detection, Generative AI, Responsible AI, Data Ethics, HR Tech, AI Product Strategy, Data Governance, Big Data, Machine Learning Algorithms, Data Security, Governance, Business Strategy, Human Resources, Credit Risk, Business Transformation, Artificial Intelligence, Machine Learning, Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      D

      Duke University

      Medical Neuroscience

      Skills you'll gain: Neurology, Physiology, Anatomy, Cell Biology, Psychology, Pathology, Molecular Biology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      3K reviews

      Advanced · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Build Dynamic User Interfaces (UI) for Websites

      Skills you'll gain: Responsive Web Design, User Experience Design, Design Reviews, Wireframing, Usability Testing, User Research, User Centered Design, User Interface (UI) Design, Prototyping, Mockups, User Flows, Information Architecture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of London

      Global Diplomacy – Diplomacy in the Modern World

      Skills you'll gain: Diplomacy, International Relations, Political Sciences, Cultural Diversity, Mediation, Intercultural Competence, Public Affairs, World History, Conflict Management, Policy Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.5K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Big Data

      Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Exploratory Data Analysis, Big Data, Graph Theory, Data Pipelines, Database Design, Data Modeling, Regression Analysis, Data Mining, Data Management, Applied Machine Learning, Data Presentation, Scalability, Data Processing, Statistical Analysis, NoSQL, Database Management Systems, MongoDB

      4.5
      Rating, 4.5 out of 5 stars
      ·
      14K reviews

      Beginner · Specialization · 3 - 6 Months

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    1…161718…458

    In summary, here are 10 of our most popular customer experience courses

    • Marketing Analytics: University of Virginia
    • Meta Marketing Analytics: Meta
    • The Strategy of Content Marketing: University of California, Davis
    • Object Oriented Programming in Java: Duke University
    • Agile Development: University of Virginia
    • Generative AI: Prompt Engineering Basics: IBM
    • Investment Management: University of Geneva
    • AI For Business: University of Pennsylvania
    • Medical Neuroscience: Duke University
    • Build Dynamic User Interfaces (UI) for Websites: Google

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