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Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Explore Core Data Concepts in Microsoft Azure

    Skills you'll gain: Microsoft Azure, Data Processing, Databases, Database Systems, Data Storage, Database Management, Relational Databases, Query Languages, NoSQL, Transaction Processing, Data Management, Cloud Computing, Data Analysis, Unstructured Data, Data Visualization Software

    4.7
    Rating, 4.7 out of 5 stars
    ·
    469 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    Object-Oriented C++: Inheritance and Encapsulation

    Skills you'll gain: C and C++, Object Oriented Programming (OOP), C++ (Programming Language), Data Validation, Object Oriented Design, Computer Programming, Programming Principles, Computer Science

    4.8
    Rating, 4.8 out of 5 stars
    ·
    225 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Use Canva to Create Social Media Marketing Designs

    Skills you'll gain: Canva (Software), Social Media Content, Social Media Marketing, Social Media, Marketing Design, Graphic Design, Branding, Marketing

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.6K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Introduction to Business Analysis Using Spreadsheets: Basics

    Skills you'll gain: Google Sheets, Data Visualization, Spreadsheet Software, Data Presentation, Data Analysis, Data Visualization Software, Business Analytics, Productivity Software, Business Analysis, Data Manipulation, Descriptive Statistics, Analysis, Statistics, Excel Formulas, Data Cleansing, Mathematical Software

    4.3
    Rating, 4.3 out of 5 stars
    ·
    1K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    IBM

    Building Generative AI-Powered Applications with Python

    Skills you'll gain: LLM Application, LangChain, Generative AI, OpenAI, Front-End Web Development, Web Applications, Prompt Engineering, Web Development, Natural Language Processing, Application Development, Python Programming, Flask (Web Framework), Back-End Web Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    236 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Data Visualization

    Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Data Presentation, Power BI, Data Ethics, Dashboard, Data Modeling, Data Governance, Extract, Transform, Load, Data Visualization, Interactive Data Visualization, Business Intelligence, Data Visualization Software, Data Analysis, Statistical Analysis, Correlation Analysis, Data Architecture, Data Cleansing, Data Transformation, Database Design

    4.7
    Rating, 4.7 out of 5 stars
    ·
    123 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free
    Free
    U

    University of Pennsylvania

    Modern & Contemporary American Poetry (“ModPo”)

    Skills you'll gain: Art History, World History, Aesthetics, Liberal Arts, Performing Arts, Social Justice, Multimedia, Peer Review

    4.8
    Rating, 4.8 out of 5 stars
    ·
    653 reviews

    Beginner · Course · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Rochester

    The Power of Markets I: The Basics of Supply and Demand and Consumer Behavior

    Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Consumer Behaviour, Resource Allocation, Cost Benefit Analysis, Market Analysis, Policy Analysis, Decision Making, Budgeting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    271 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Sales Strategy

    Skills you'll gain: Sales Strategy, Sales, Sales Management, Market Intelligence, Competitive Intelligence, Case Studies, Business Strategy, Customer Analysis, Analysis, Competitive Analysis, Strategic Decision-Making, Market Analysis, Business Research

    4.5
    Rating, 4.5 out of 5 stars
    ·
    189 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Excel/VBA for Creative Problem Solving, Part 2

    Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Import/Export, Scripting, Programming Principles, Spreadsheet Software, UI Components, Automation, Data Structures, Debugging, Data Validation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    UBITS

    Business Developer

    Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Customer experience strategy (CX), Rapport Building, Business Development, Stakeholder Management, Sales, Emotional Intelligence, New Business Development, Personal Development, Initiative and Leadership

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Computer Vision in Microsoft Azure

    Skills you'll gain: Image Analysis, Computer Vision, Artificial Intelligence, Microsoft Azure, Data Processing, Unstructured Data, Machine Learning, Natural Language Processing, Deep Learning, Application Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    124 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Explore Core Data Concepts in Microsoft Azure: Microsoft
  • Object-Oriented C++: Inheritance and Encapsulation: Codio
  • Use Canva to Create Social Media Marketing Designs: Coursera Project Network
  • Introduction to Business Analysis Using Spreadsheets: Basics: Coursera Project Network
  • Building Generative AI-Powered Applications with Python: IBM
  • Microsoft Data Visualization: Microsoft
  • Modern & Contemporary American Poetry (“ModPo”): University of Pennsylvania
  • The Power of Markets I: The Basics of Supply and Demand and Consumer Behavior : University of Rochester
  • Sales Strategy: Fundação Instituto de Administração
  • Excel/VBA for Creative Problem Solving, Part 2: University of Colorado Boulder

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  • Google Cybersecurity Certificate
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