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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Reviews & Metrics for Software Improvements

    Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, Constructive Feedback, User Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Vertex AI Search for Retail

    Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Identity and Access Management, AI Personalization, Google Cloud Platform, Data Integration, Cloud Security, Data Integrity, Performance Tuning, Data Security, MLOps (Machine Learning Operations), CI/CD, Data Processing, Debugging, Real Time Data, System Monitoring, Cloud Storage, Issue Tracking, Data Storage Technologies

    4.1
    Rating, 4.1 out of 5 stars
    ·
    128 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    H

    HubSpot Academy

    Sales Enablement

    Skills you'll gain: Sales Enablement, Sales Strategy, Lead Generation, Sales Training, Sales, Sales Process, Customer Success Management, Content Marketing, Target Audience, Content Strategy, Customer Engagement, Content Creation, Service Level Agreement

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    Master Full-Stack Web Development with Laravel & PHP

    Skills you'll gain: Restful API, Application Deployment, Web Development, Full-Stack Web Development, Cloud API, Application Development, Software Documentation, Data Validation

    4.3
    Rating, 4.3 out of 5 stars
    ·
    173 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    The World Bank Group

    From Climate Science to Action

    Skills you'll gain: Climate Change Programs, Climate Change Adaptation, Climate Change Mitigation, Interactive Learning, Sustainable Development, Environment, Environmental Policy, Natural Resource Management, Environmental Science, Energy and Utilities, Water Resource Management, Scientific Methods, Policy Analysis, Cooperation, Collaboration, Policy Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    472 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Develop Generative AI Applications: Get Started

    Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Generative AI, Generative AI Agents, Application Development, Flask (Web Framework), Software Development, Debugging

    4.6
    Rating, 4.6 out of 5 stars
    ·
    214 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Neuroscience of Leadership: Leading with Your Brain

    Skills you'll gain: Team Motivation, Diversity and Inclusion, Innovation, Resilience, Team Leadership, Leadership, Personal Development, Organizational Leadership, Team Performance Management, Industrial and Organizational Psychology, Organizational Change, Creativity, Team Building, Decision Making, Self-Awareness, Human Capital, Coaching, Change Management, Psychology, Storytelling

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    129 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Introduction to Business Analysis

    Skills you'll gain: Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Analysis, Business Analytics, Business Requirements, Requirements Analysis, Systems Analysis, Business Process Modeling, Technology Strategies, Microsoft Excel, Project Management, Stakeholder Management, Stakeholder Communications, Change Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    316 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Codio

    C++ Object Basics: Functions, Recursion, and Objects

    Skills you'll gain: C++ (Programming Language), Object Oriented Programming (OOP), C and C++, Programming Principles, Computer Programming, Software Documentation, Computer Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    166 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep

    Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    118 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI Language Modeling with Transformers

    Skills you'll gain: Generative AI, Large Language Modeling, PyTorch (Machine Learning Library), Natural Language Processing, Text Mining, Applied Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    115 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    UX Web Design: Build User-Centric Websites

    Skills you'll gain: User Research, UI/UX Research, User Experience Design, Logo Design, User Centered Design, Experience Design, Usability, Wireframing, Mockups, Prototyping, Persona Development, Graphic and Visual Design

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Reviews & Metrics for Software Improvements: University of Alberta
  • Vertex AI Search for Retail: Google Cloud
  • Sales Enablement: HubSpot Academy
  • Master Full-Stack Web Development with Laravel & PHP: Board Infinity
  • From Climate Science to Action: The World Bank Group
  • Develop Generative AI Applications: Get Started: IBM
  • Neuroscience of Leadership: Leading with Your Brain: University of Colorado Boulder
  • Introduction to Business Analysis: IBM
  • C++ Object Basics: Functions, Recursion, and Objects: Codio
  • IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep: Starweaver

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