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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Blueprint to Brilliance Through Interior Design

    Skills you'll gain: Architectural Design, Design, Design Strategies, Research and Design, Design Elements And Principles, Innovation, Creativity, Systems Of Measurement, Aesthetics, Spatial Analysis, Project Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    147 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Comunicação Digital e Consumidores

    Skills you'll gain: Customer experience strategy (CX), Communication Planning, Marketing Strategies, Consumer Behaviour, Customer Insights, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Houston

    Value-Based Care

    Skills you'll gain: Value-Based Care, Continuous Quality Improvement (CQI), Chronic Diseases, ICD Coding (ICD-9/ICD-10), Community Health, Continuous Improvement Process, Medical Management, Managed Care, Health Equity, Preventative Care, Constructive Feedback, Active Listening, Medical Coding, Health Disparities, CPT Coding, Public Health, Health Assessment, Social Determinants Of Health, Care Management, Leadership

    4.7
    Rating, 4.7 out of 5 stars
    ·
    296 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Unsupervised Machine Learning

    Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Feature Engineering, Machine Learning, Statistical Machine Learning, Text Mining, Data Mining, Data Science, Big Data, NumPy, Data Analysis, Algorithms, Natural Language Processing, Linear Algebra

    4.7
    Rating, 4.7 out of 5 stars
    ·
    340 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Requerimientos, planeación, ejecución y medición de estrategias para redes sociales

    Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Marketing, Plan Execution, Performance Measurement, Marketing Strategies, Content Strategy, Campaign Management, Marketing, Communication Strategies, Goal Setting, Customer Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    528 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Quantitative Research

    Skills you'll gain: Surveys, Statistical Hypothesis Testing, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Data Analysis, Marketing, Target Market, Market Analysis, Regression Analysis, Sample Size Determination, Quality Control

    4.4
    Rating, 4.4 out of 5 stars
    ·
    340 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Content Creation for TikTok, YouTube, Instagram, Facebook

    Skills you'll gain: TikTok, Video Production, Content Creation, Web Analytics and SEO, Content Performance Analysis, Social Media Content, Brand Strategy, Video Editing, Photography, Media Production, Social Media Campaigns, Social Media, Driving engagement, Social Media Marketing, Social Media Strategy, Content Strategy, Photo Editing, Storytelling, Drive Engagement, Brand Awareness

    4.1
    Rating, 4.1 out of 5 stars
    ·
    18 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    AI Empowerment for Small Businesses

    Skills you'll gain: Generative AI, AI Product Strategy, Data Ethics, Responsible AI, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Personally Identifiable Information, Law, Regulation, and Compliance, Program Implementation, Predictive Analytics, Business Process Automation, Governance, Forecasting, Business Ethics, Data Governance, Customer Service

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Django Application Development with SQL and Databases

    Skills you'll gain: Django (Web Framework), Object-Relational Mapping, SQL, Bootstrap (Front-End Framework), Relational Databases, Database Management, Database Design, Full-Stack Web Development, Databases, Cloud Applications, Web Applications, Application Deployment, Authentications, UI Components, Model View Controller, Application Development, Authorization (Computing), Responsive Web Design, Content Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    335 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Expressway to Data Science: Python Programming

    Skills you'll gain: Matplotlib, Seaborn, Plot (Graphics), Pandas (Python Package), NumPy, Data Visualization Software, Data Visualization, Programming Principles, Computer Programming, Histogram, Functional Design, Package and Software Management, Data Import/Export, Scripting, Scripting Languages, Data Manipulation, Python Programming, Data Science, Software Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    297 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Manchester

    Managing Responsibly: Practicing Sustainability, Responsibility and Ethics

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Business Ethics, Environmental Social And Corporate Governance (ESG), Sustainable Development, Team Oriented, Decision Making, Cultural Diversity, Systems Thinking, Practice Management, Stakeholder Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    674 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep

    Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving, Prioritization

    4.8
    Rating, 4.8 out of 5 stars
    ·
    118 reviews

    Beginner · Course · 1 - 4 Weeks

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1…145146147…470

In summary, here are 10 of our most popular customer experience courses

  • Blueprint to Brilliance Through Interior Design: Coursera Instructor Network
  • Comunicação Digital e Consumidores: Fundação Instituto de Administração
  • Value-Based Care: University of Houston
  • Unsupervised Machine Learning: IBM
  • Requerimientos, planeación, ejecución y medición de estrategias para redes sociales: Tecnológico de Monterrey
  • Quantitative Research: University of California, Davis
  • Content Creation for TikTok, YouTube, Instagram, Facebook: Coursera
  • AI Empowerment for Small Businesses: University of Maryland, College Park
  • Django Application Development with SQL and Databases: IBM
  • Expressway to Data Science: Python Programming: University of Colorado Boulder

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  • Google Cybersecurity Certificate
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