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Customer Service Courses

Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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Find the best Customer Service course for your goals

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Azure for AI and Machine Learning

    Skills you'll gain: MLOps (Machine Learning Operations), Microsoft Azure, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Data Pipelines, Cloud Computing, Software Versioning, CI/CD, Continuous Monitoring, Debugging, Data Storage, Scalability, Data Quality

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Minnesota

    Desarrollo de software Agile

    Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Backlogs, Continuous Integration, Test Driven Development (TDD)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    70 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Pipe Material Specification

    Skills you'll gain: Engineering Drawings, Mechanical Design, Blueprint Reading, Process Flow Diagrams, Failure Analysis, Thermal Management, Technical Standard, Engineering Calculations, Vibrations, Simulation and Simulation Software, Materials science

    4.4
    Rating, 4.4 out of 5 stars
    ·
    40 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    National Taiwan University

    商管研究中的賽局分析(一):通路選擇、合約制定與共享經濟 (Game Theoretic Analysis for Business Research (1))

    Skills you'll gain: Competitive Analysis, Strategic Decision-Making, Business Strategy, Supply Chain Management, Business Research, Strategic Thinking, Franchising, Game Theory, Inventory Management System, Market Dynamics, Business Modeling, Business Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    46 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Rochester

    The Power of Markets III: Input Markets and Promoting Efficiency

    Skills you'll gain: Market Dynamics, Supply And Demand, Economics, Policty Analysis, Research, and Development, Price Negotiation, Public Policies, Market Analysis, Competitive Analysis, Consumer Behaviour, Strategic Thinking

    4.9
    Rating, 4.9 out of 5 stars
    ·
    42 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Association of International Certified Professional Accountants

    Blockchain Opportunities Beyond Crypto Assets

    Skills you'll gain: Blockchain, FinTech, Emerging Technologies, Legal Technology, Digital Assets, Payment Systems, Cryptography, Accounting and Finance Software, Technology Solutions, Transaction Processing, Supply Chain Management, Technical Services

    4.5
    Rating, 4.5 out of 5 stars
    ·
    76 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Cómo hacer publicidad en instagram

    Skills you'll gain: Instagram, Social Media Management, Social Media, Advertising, Social Media Marketing, Social Media Campaigns, Social Media Content, Digital Advertising, Marketing Materials, E-Commerce, Customer Engagement

    4.3
    Rating, 4.3 out of 5 stars
    ·
    30 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • C

    Coursera Project Network

    Agile Projects: Creating User Stories with Value in Taiga

    Skills you'll gain: User Story, Agile Methodology, Agile Project Management, Product Requirements, Customer experience strategy (CX), Presentations, Product Knowledge, Product Development, Customer Insights, Stakeholder Communications, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Deploy a website with Azure Virtual Machines

    Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Development, Infrastructure As A Service (IaaS), Ubuntu, Application Deployment, Linux, Web Applications, Node.JS, MongoDB

    4.5
    Rating, 4.5 out of 5 stars
    ·
    31 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Reliable Cloud Infrastructure: Design and Process dalam bahasa Indonesia

    Skills you'll gain: Microservices, Cloud Infrastructure, API Design, Google App Engine, Restful API, Service Level Agreement, CI/CD, Cloud Computing Architecture, Google Cloud Platform, Kubernetes, Application Deployment, DevOps, Site Reliability Engineering, Security Strategy, Cloud Storage, Network Architecture, Hybrid Cloud Computing, Key Performance Indicators (KPIs), Service Design, Scalability

    4.9
    Rating, 4.9 out of 5 stars
    ·
    227 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Intel

    Intel® AI Win Recipes

    Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Case Studies, Artificial Intelligence and Machine Learning (AI/ML), Business Intelligence, Strategic Thinking, Customer Insights, B2B Sales

    4.6
    Rating, 4.6 out of 5 stars
    ·
    81 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Representante de desarrollo de ventas de Salesforce

    Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling

    3.5
    Rating, 3.5 out of 5 stars
    ·
    28 reviews

    Beginner · Professional Certificate · 3 - 6 Months

Customer Service learners also search

customer experience
customer success
customer journey
customer insights
web services
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service design
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In summary, here are 10 of our most popular customer service courses

  • Microsoft Azure for AI and Machine Learning: Microsoft
  • Desarrollo de software Agile: University of Minnesota
  • Pipe Material Specification : L&T EduTech
  • 商管研究中的賽局分析(一):通路選擇、合約制定與共享經濟 (Game Theoretic Analysis for Business Research (1)): National Taiwan University
  • The Power of Markets III: Input Markets and Promoting Efficiency: University of Rochester
  • Blockchain Opportunities Beyond Crypto Assets : Association of International Certified Professional Accountants
  • Cómo hacer publicidad en instagram: Coursera Project Network
  • Agile Projects: Creating User Stories with Value in Taiga: Coursera Project Network
  • Deploy a website with Azure Virtual Machines: Microsoft
  • Reliable Cloud Infrastructure: Design and Process dalam bahasa Indonesia: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
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668 courses
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425 courses
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145 courses
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471 courses
Math and Logic
70 courses
Personal Development
137 courses
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401 courses
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