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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Preview
      Preview
      U

      University of Glasgow

      Biomedical Visualisation

      Skills you'll gain: 3D Modeling, 3D Assets, Scientific Visualization, Biomedical Engineering, Medical Terminology, Augmented and Virtual Reality (AR/VR), Anatomy, Animations, Image Analysis, Physiology, Biology, Medical Imaging

      4.6
      Rating, 4.6 out of 5 stars
      ·
      520 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Introduction to HTML

      Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Entrepreneurship I: Laying the Foundation

      Skills you'll gain: Value Propositions, Entrepreneurship, Market Opportunities, Strategic Planning, Business Strategy, Market Analysis, Team Building, New Business Development, Ideation, Business Modeling, Customer Insights, Leadership, Resource Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      UX Research at Scale: Surveys, Analytics, Online Testing

      Skills you'll gain: Surveys, User Research, Survey Creation, Sampling (Statistics), A/B Testing, Web Analytics, Qualitative Research, Usability Testing, Research Methodologies, Web Analytics and SEO, Data Collection, Research Design, Sample Size Determination, Analytics, Data Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      209 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM z/OS Mainframe Practitioner

      Skills you'll gain: Job Control Language (JCL), Mainframe Computing, z/OS, Virtualization, Unix, IBM DB2, IBM Cloud, Data Management, Virtual Machines, Database Management Systems, Hardware Architecture, Data Storage, Operating System Administration, Infrastructure Architecture, System Programming, Operating Systems, Unix Commands, Linux, Control Panels, Command-Line Interface

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Professional Certificate · 1 - 3 Months

    • C

      Coursera Project Network

      Use Canva to Create Social Media Marketing Designs

      Skills you'll gain: Canva (Software), Social Media Content, Social Media Marketing, Social Media, Marketing Design, Graphic Design, Branding, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.6K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Coursera

      Setting a Generative AI Strategy

      Skills you'll gain: AI Product Strategy, Generative AI, Strategic Thinking, Business Strategy, Growth Strategies, Business Planning, Customer experience strategy (CX), Technology Strategies, Customer Insights, Strategic Planning, Productivity Software, Operational Efficiency, Case Studies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Foundational Finance for Strategic Decision Making

      Skills you'll gain: Market Data, Loans, Finance, General Finance, Corporate Finance, Securities (Finance), Mortgage Loans, Financial Market, Equities, Investments, Financial Analysis, Financial Data, Business Valuation, Investment Management, Microsoft Excel, Financial Management, Financial Forecasting, Business Mathematics, Financial Planning, Financial Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Business English: Management and Leadership

      Skills you'll gain: Meeting Facilitation, Business Communication, Business Correspondence, Telephone Skills, Writing, Employee Coaching, Business Leadership, English Language, Staff Management, Recruitment, Verbal Communication Skills, Team Building, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing estratégico: claves para competir con éxito

      Skills you'll gain: Strategic Marketing, Marketing Planning, Target Market, Marketing, Marketing Strategies, Product Strategy, Brand Management, Brand Strategy, Marketing Strategy and Techniques, Marketing Communications, Customer Relationship Building, Market Analysis, Consumer Behaviour, Competitive Analysis, Business Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      686 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create an A/B web page marketing test with Google Optimize

      Skills you'll gain: A/B Testing, Google Analytics, Web Analytics, User Experience, Web Content, Target Audience, Marketing Effectiveness, Goal Setting, Marketing, Content Development and Management, Analytics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      108 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Meta

      Advanced React

      Skills you'll gain: Jest (JavaScript Testing Framework), React.js, Web Development Tools, JavaScript Frameworks, API Design, Unit Testing, UI Components, TypeScript, Front-End Web Development, Javascript, Integration Testing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.4K reviews

      Intermediate · Course · 1 - 4 Weeks

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    1…132133134…465

    In summary, here are 10 of our most popular customer experience courses

    • Biomedical Visualisation: University of Glasgow
    • Introduction to HTML: Coursera Project Network
    • Entrepreneurship I: Laying the Foundation: University of Illinois Urbana-Champaign
    • UX Research at Scale: Surveys, Analytics, Online Testing: University of Michigan
    • IBM z/OS Mainframe Practitioner: IBM
    • Use Canva to Create Social Media Marketing Designs: Coursera Project Network
    • Setting a Generative AI Strategy: Coursera
    • Foundational Finance for Strategic Decision Making: University of Michigan
    • Business English: Management and Leadership: Arizona State University
    • Marketing estratégico: claves para competir con éxito: IESE Business School

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