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Explore the Customer Service Course Catalog
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Self Service Technologies, Artificial Intelligence, Technical Support and Services, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis
- Status: Free Trial
University of Alberta
Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development
Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services
- Status: Free Trial
Duke University
Skills you'll gain: Agile Product Development, Customer Insights, Customer experience strategy (CX), Customer Engagement, New Product Development, Innovation, Business Strategies, Customer Analysis, Market Intelligence, Business Strategy, Consumer Behaviour, Market Dynamics
- Status: Preview
Skills you'll gain: Amazon Web Services, Database Architecture and Administration, Databases, Database Management, Operational Databases, Relational Databases, Database Design, Distributed Computing, Cloud Storage, Data Storage, Performance Tuning
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Product Development, Design Thinking, Market Research, Quantitative Research, Product Management, Customer Insights, Consumer Behaviour, Market Analysis, Target Market, Forecasting, Innovation, Needs Assessment, Analysis, Data Collection, Technology Solutions
- Status: Free Trial
University of Virginia
Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions
Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms
- Status: Free Trial
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Data Cleansing, Sales Management, Sales, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Advanced Analytics, Personalized Service, Predictive Analytics, Data-Driven Decision-Making, Data Integration
- Status: NewStatus: Free Trial
Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Network Administration, Network Monitoring, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Performance Tuning, Network Routers, Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera Instructor Network
- Service-Oriented Architecture: University of Alberta
- Integrate Private Service Connect with Service Directory: Google Cloud
- Customer-Centric Innovation: Duke University
- Amazon Aurora Service Introduction: Edureka
- Service Directory: Qwik Start: Google Cloud
- Customer Insights: Quantitative Techniques: University of Illinois Urbana-Champaign
- Customer-Centric IT Strategy: University of Virginia
- Service Accounts and Roles: Fundamentals: Google Cloud
- Customer Value in Pricing Strategy: University of Virginia