• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Helpdesk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "helpdesk-support"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Introduction to Unix and Linux Fundamentals

      Skills you'll gain: Command-Line Interface, Unix Shell, Unix Commands, Unix, Linux, File Management, File Systems, Systems Architecture, Computer Architecture

      4.9
      Rating, 4.9 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Agile Product Owner Level 1 – Certification & Mock Exams

      Skills you'll gain: AI Product Strategy, Project Estimation, Agile Product Development, Jira (Software), Agile Methodology, Estimation, Backlogs, Agile Project Management, Sprint Planning, User Story, ChatGPT, Team Management, Artificial Intelligence, Prioritization

      Intermediate · Course · 3 - 6 Months

    • C

      Coursera Project Network

      Как спланировать календарь контента используя Trello

      Skills you'll gain: Calendar Management, Organizational Skills, Content Management, Workflow Management, Scheduling, Project Planning, Collaborative Software, Social Media Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Customer Communication

      Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep AZ-400: Microsoft DevOps Engineer Expert

      Skills you'll gain: CI/CD, Authorization (Computing), Package and Software Management, Infrastructure as Code (IaC), Azure DevOps, Authentications, Application Deployment, Continuous Integration, DevSecOps, DevOps, Security Controls, GitHub, Continuous Deployment, Git (Version Control System), Performance Tuning, Agile Methodology, Identity and Access Management, Version Control, Microsoft Azure, Continuous Delivery

      Advanced · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Git for developers: managing workflows and conflicts

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Collaborative Software, Continuous Integration

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Facebook Storytelling: Write Compelling Stories

      Skills you'll gain: Writing, Storytelling, Copywriting, Persuasive Communication, Facebook, Business Writing, Content Creation, Social Media Content, Social Media, Drive Engagement, Social Media Campaigns, AI Product Strategy, Prompt Engineering Tools

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      W

      Whizlabs

      Exam Prep AI-900: Microsoft Certified Azure AI Fundamentals

      Skills you'll gain: Responsible AI, Generative AI, Microsoft Azure, Image Analysis, Computer Vision, OpenAI, Artificial Intelligence, Natural Language Processing, Machine Learning, Deep Learning, Text Mining, Data Science

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Contract Managers: Automating CLM

      Skills you'll gain: Contract Management, Performance Analysis, Generative AI Agents, Legal Technology, Contract Review, Analysis, Workflow Management, Compliance Management, Business Process Automation, Vendor Management, Process Improvement and Optimization, Automation, Operational Efficiency, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Agile Project Management: Leadership & Core Skills

      Skills you'll gain: Meeting Facilitation, Agile Project Management, Employee Coaching, Agile Methodology, Team Building, Conflict Management, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Kanban Principles, Decision Making, Active Listening

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      W

      Whizlabs

      Getting Started with Chef Cookbooks

      Skills you'll gain: Chef (Configuration Management Tool), Infrastructure as Code (IaC), Unit Testing, Verification And Validation, Development Testing, Software Installation, Infrastructure Architecture, Devops Tools, Cloud Infrastructure, Cloud Security, System Support, Maintainability, Configuration Management, Package and Software Management, Automation, Command-Line Interface, Data Maintenance, Development Environment, Ruby (Programming Language), Debugging

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Chat - Español

      Skills you'll gain: Google Workspace, Collaborative Software, Gmail, Intranet, File Management

      Beginner · Course · 1 - 3 Months

    1…129130131…145

    In summary, here are 10 of our most popular helpdesk-support courses

    • Introduction to Unix and Linux Fundamentals: EDUCBA
    • Agile Product Owner Level 1 – Certification & Mock Exams: Packt
    • Как спланировать календарь контента используя Trello: Coursera Project Network
    • GenAI for Customer Communication: Coursera Instructor Network
    • Exam Prep AZ-400: Microsoft DevOps Engineer Expert: Whizlabs
    • Git for developers: managing workflows and conflicts: Coursera Project Network
    • Facebook Storytelling: Write Compelling Stories: Coursera
    • Exam Prep AI-900: Microsoft Certified Azure AI Fundamentals: Whizlabs
    • GenAI for Contract Managers: Automating CLM: Coursera Instructor Network
    • Agile Project Management: Leadership & Core Skills: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok