Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, TCP/IP, Cybersecurity, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Technical Support and Services, Encryption, Command-Line Interface, Authentications, Wireless Networks

Skills you'll gain: Responsible AI, ChatGPT, Data Ethics, Generative AI, Social Justice, Artificial Intelligence, Ethical Standards And Conduct, Data Validation, Informed Consent, Verification And Validation, Diversity and Inclusion, Mitigation, Algorithms, Data Science

Skills you'll gain: Collaboration, Cultural Diversity, Disabilities, Community Development, Immigration Law, Community Outreach, Social Skills, Social and Human Services, Social Justice, Empathy, Communication, Student Engagement

Skills you'll gain: Wireframing, Persona (User Experience), User Experience Design, User Centered Design, Usability, UI/UX Research, User Research, Prototyping, Interactive Design, Design, User Flows, Mockups, Ideation

Skills you'll gain: Anomaly Detection, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Marketing Analytics, Data Mining, Customer Insights, Applied Machine Learning, Machine Learning Algorithms, Scikit Learn (Machine Learning Library), Marketing, Unstructured Data, Statistical Machine Learning, Target Audience, Python Programming, Market Analysis, Exploratory Data Analysis, Data-Driven Decision-Making, Algorithms, Artificial Neural Networks

Skills you'll gain: Dashboard, Excel Formulas, Spreadsheet Software, Data Storytelling, Data Cleansing, Microsoft Excel, Data Visualization, Data Analysis Expressions (DAX), Business Intelligence, Data Modeling, Data Validation, Data Integrity, Business Mathematics, Data Management, Finance, Automation, Depreciation

Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Analysis, Process Design, Business Process Management, Process Improvement, Operational Efficiency, Continuous Improvement Process, Team Management, Team Leadership, Analysis

Skills you'll gain: Design Thinking, Innovation, Business Solutions, Human Centered Design, Problem Solving, User Experience Design, Case Studies, Brainstorming, Team Oriented, User Research, Ideation, Creativity

Skills you'll gain: LLM Application, OpenAI, Generative AI Agents, Cost Benefit Analysis, Generative AI, Application Programming Interface (API), Development Environment, Business Logic, Prompt Engineering, Secure Coding, Scalability, Business Analysis, Business Solutions, TypeScript, Node.JS, Data Integration

Skills you'll gain: Workplace Bullying Intervention, Disciplinary Procedures, Conflict Management, Leadership and Management, People Management, Organizational Leadership, Business Leadership, Emotional Intelligence, Employee Performance Management, Employee Engagement, Compassion, Human Resource Strategy, Self-Awareness, Employee Retention, Coaching

Skills you'll gain: Workforce Planning, Recruitment, Recruitment Strategies, Diversity and Inclusion, Human Resource Strategy, Workplace inclusivity, Talent Sourcing, Diversity Awareness, Diversity Programs, Organizational Effectiveness, Talent Acquisition, Job Analysis