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Explore the Customer Service Course Catalog
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling
Coursera Project Network
Skills you'll gain: Content Performance Analysis, Drive Engagement, Content Strategy, Web Analytics, Social Media Content, Customer Engagement, Content Creation, Strategic Communication, Branding, Marketing Analytics, Media Strategy, Social Media Strategy, Social Media, Marketing Channel, Video Production, Digital Marketing
Coursera Project Network
Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Project Controls, Workflow Management, Data Management
Amazon Web Services
Skills you'll gain: Prompt Engineering, Amazon Bedrock, Responsible AI, Application Deployment, Amazon Elastic Compute Cloud, Unit Testing, Amazon Web Services, Generative AI, LLM Application, DevOps, Git (Version Control System), CI/CD, Artificial Intelligence, Application Lifecycle Management
- Status: Free Trial
Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking
- Status: Free Trial
University of Minnesota
Skills you'll gain: Operations Research, Supply Chain, Workforce Management, Business Analytics, Applied Mathematics, Mathematical Modeling, Process Optimization, Manufacturing Operations, Operations Management, Workforce Planning, Financial Modeling, Business Analysis, Microsoft Excel, Resource Allocation, Finance, Analytics, Production Planning, Portfolio Management, Investment Management, Decision Making
- Status: Preview
University of Illinois Urbana-Champaign
Skills you'll gain: Loss Prevention, Waste Minimization, Food Quality Assurance And Control, Supply Chain, Food and Beverage, Supply Chain Management, Production Process, Market Dynamics, Economics, Capacity Planning, Stakeholder Management, Analysis, Education and Training, Innovation
- Status: Free
Amazon Web Services
Skills you'll gain: Infrastructure as Code (IaC), Cloud Engineering, Serverless Computing, CI/CD, Data Infrastructure, Amazon Web Services, Data Architecture, AWS Identity and Access Management (IAM), AWS CloudFormation, Infrastructure Architecture, Security Controls, Cloud Applications, Amazon CloudWatch, Terraform
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: User Research, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Usability, Verification And Validation, UI/UX Research, Persona (User Experience), Internet Of Things, Usability Testing, Cloud Computing Architecture, API Design, User Interface (UI), Amazon Web Services, Network Protocols, Human Computer Interaction, Embedded Systems, Prototyping, Embedded Software, Software Development
Coursera Project Network
Skills you'll gain: Virtual Machines, Virtual Private Networks (VPN), Cloud Security, Public Cloud, Amazon Web Services, Scalability, Private Cloud, Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Computing, Cloud Infrastructure, Infrastructure As A Service (IaaS)
- Status: Free Trial
IE Business School
Skills you'll gain: Marketing Planning, Marketing Strategies, Marketing Effectiveness, Business Planning, Marketing Management, Customer Retention, Marketing Communications, Brand Strategy, Product Strategy, Business Strategies, Customer Acquisition Management, Marketing Budgets, Market Analysis, Customer Analysis, Competitive Analysis, Brand Awareness, Key Performance Indicators (KPIs), Smart Goals, Business Metrics, Analysis
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer Data Management, Customer Acquisition Management, Integrated Marketing Communications, Sales Pipelines
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Representante de desarrollo de ventas de Salesforce: Salesforce
- YouTube como un canal estrategico: Coursera Project Network
- Business Operations Support in Google Sheets: Coursera Project Network
- DevOps and AI on AWS: Upgrading Apps with Generative AI: Amazon Web Services
- Applications of Copilot in the Workplace: Microsoft
- Advanced Models for Decision Making: University of Minnesota
- Global Postharvest Loss Prevention: Fundamentals, Technologies, and Actors: University of Illinois Urbana-Champaign
- Data Engineering on AWS - Foundations: Amazon Web Services
- Embedded Interface Design: University of Colorado Boulder
- Create a Virtual Private Cloud (VPC) Using AWS: Coursera Project Network