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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Lending, Crowdfunding, and Modern Investing

      Skills you'll gain: FinTech, Portfolio Management, Consumer Lending, Return On Investment, Lending and Underwriting, Financial Services, Risk Analysis, Investment Management, Investments, Fundraising and Crowdsourcing, Financial Market, Risk Management, Case Studies, Consumer Behaviour

      4.6
      Rating, 4.6 out of 5 stars
      ·
      586 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Marketing Design with Easil

      Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Graphic and Visual Design Software, Social Media, Branding, Promotional Materials, Loyalty Programs, Advertising, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      201 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      GRAMMY GO

      Building Your Audience for Music Professionals

      Skills you'll gain: Marketing Budgets, Digital Media Strategy, Professional Networking, Content Strategy, Promotional Strategies, Branding, Marketing Analytics, Media Planning, Brand Strategy, Brand Awareness, Budget Management, Marketing Design, Customer Engagement, Content Marketing, Target Audience, Digital Marketing, Marketing Strategies, Social Media Strategy, Media Strategy, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      20 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Strategic Digital Marketing Channels - SEO & SEM

      Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Marketing Strategies, Web Analytics and SEO, Online Advertising, Marketing, Email Marketing, Marketing Analytics, Digital Marketing, Marketing Psychology, Customer Relationship Management, Paid media, Campaign Management, Marketing Automation, Advertising Campaigns, Google Analytics, UI/UX Strategy, Social Media Marketing, Digital Advertising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      27 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      T

      The University of Hong Kong

      Implant Dentistry

      Skills you'll gain: Dental Procedures, Dentistry, Treatment Planning, Surgical Suturing, Oral and Dental Care, Patient Evaluation, Surgery, Dental Instruments, Medical Equipment and Technology, Biology, Radiography, Patient Communication, Radiology, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Build a Professional Resume using Canva

      Skills you'll gain: Applicant Tracking Systems, Professional Development, Graphic Design, Keyword Research, Personal Development, Detail Oriented

      4.5
      Rating, 4.5 out of 5 stars
      ·
      894 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Introduction to HTML

      Skills you'll gain: Hypertext Markup Language (HTML), Front-End Web Development, Web Design and Development, Web Development, Web Development Tools, Web Applications, Web Content, Integrated Development Environments

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Effective Sales – An Overview

      Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      280 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Sales Development Representatives

      Skills you'll gain: Sales Development, Customer Engagement, Responsible AI, Lead Generation, Sales Enablement, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Data Ethics

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Penetration Testing, Threat Hunting, and Cryptography

      Skills you'll gain: Cyber Threat Hunting, Cyber Threat Intelligence, Threat Modeling, Penetration Testing, Threat Detection, MITRE ATT&CK Framework, Cryptography, Security Testing, Application Security, Encryption, Cybersecurity, Vulnerability Scanning, Open Web Application Security Project (OWASP), Vulnerability Assessments, Exploitation techniques, Test Planning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Estrategia de IT centrada en el cliente

      Skills you'll gain: Design Thinking, IT Management, Agile Methodology, Process Design, Customer experience strategy (CX), Stakeholder Engagement, Solution Design, Business Modeling, Business Strategy, Lean Methodologies, Performance Measurement, Sales

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of London

      Introduction to Virtual Reality

      Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), Unity Engine, Virtual Environment, Application Design, Display Devices, Technical Design, Human Computer Interaction, Computer Graphics, Human Factors

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    1…123124125…465

    In summary, here are 10 of our most popular customer experience courses

    • Lending, Crowdfunding, and Modern Investing: University of Pennsylvania
    • Marketing Design with Easil: Coursera Project Network
    • Building Your Audience for Music Professionals: GRAMMY GO
    • Strategic Digital Marketing Channels - SEO & SEM: Simplilearn
    • Implant Dentistry: The University of Hong Kong
    • Build a Professional Resume using Canva: Coursera Project Network
    • Introduction to HTML: Coursera Project Network
    • Effective Sales – An Overview: Fundação Instituto de Administração
    • GenAI for Sales Development Representatives: Coursera Instructor Network
    • Penetration Testing, Threat Hunting, and Cryptography: IBM

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