• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: Preview
      Preview
      L

      Lund University

      Working for a sustainable future: concepts and approaches

      Skills you'll gain: Sustainable Development, Systems Thinking, Sustainable Business, Sustainable Technologies, Sustainability Standards, Policy Development, Environmental Policy, Environmental Science, Climate Change Programs, Innovation, Environment and Resource Management, Natural Resource Management, Mathematical Modeling, Governance, Geospatial Information and Technology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      120 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Project Management Communication, Stakeholders & Leadership

      Skills you'll gain: Stakeholder Engagement, Resource Management, Stakeholder Management, Stakeholder Analysis, Project Schedules, Resource Planning, Project Management Institute (PMI) Methodology, Stakeholder Communications, Negotiation, Project Management, Resource Allocation, Leadership and Management, Leadership, Scheduling, Project Coordination, Team Leadership, Emotional Intelligence, Communication, Technical Communication, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      170 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Cybersecurity and the Internet of Things

      Skills you'll gain: Internet Of Things, Cybersecurity, Cyber Security Strategy, Mobile Security, Security Awareness, Wireless Networks, Information Privacy, General Networking, Data Security, Emerging Technologies, Enterprise Security, Risk Management Framework

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.2K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Cape Town

      Educating Deaf Children: Becoming an Empowered Teacher

      Skills you'll gain: Disabilities, Special Education, Cultural Responsiveness, Child Development, Teaching, Differentiated Instruction, Parent Communication, Advocacy, Non-Verbal Communication

      4.9
      Rating, 4.9 out of 5 stars
      ·
      415 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Customer Understanding and Digital Marketing Channels

      Skills you'll gain: Customer Insights, Digital Marketing, Digital Advertising, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Email Marketing, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, Smart Goals

      4.7
      Rating, 4.7 out of 5 stars
      ·
      223 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Introduction to Creative Thinking: Tools for Success

      Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Creative Problem-Solving, Innovation, Problem Solving, Critical Thinking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      776 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      The Music of American English Pronunciation

      Skills you'll gain: Oral Comprehension, English Language, Language Competency, Language Learning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      193 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Data Analytics

      Skills you'll gain: Data Presentation, Data Storytelling, Presentations, Data Cleansing, Data Visualization, Rmarkdown, Data-Driven Decision-Making, Data Validation, Data Ethics, Analytical Skills, Interactive Data Visualization, Dashboard, Spreadsheet Software, Ggplot2, Google Sheets, SQL, Data Collection, Data Analysis, Sampling (Statistics), Data Processing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      323 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Coaching Conversations

      Skills you'll gain: Employee Coaching, Coaching, Management Training And Development, Empowerment, Personal Development, People Management, Constructive Feedback, Professional Development, Employee Engagement, Leadership and Management, Self-Awareness, Active Listening

      4.7
      Rating, 4.7 out of 5 stars
      ·
      317 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Berklee

      Singing Popular Music

      Skills you'll gain: Music Performance, Self-Awareness, Performing Arts, Music, Music Theory, Creativity

      4.5
      Rating, 4.5 out of 5 stars
      ·
      165 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Advanced Grammar & Punctuation Project

      Skills you'll gain: Video Production, Grammar, Peer Review, Writing, Editing, Proofreading, English Language, Creativity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      135 reviews

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gemini for Google Cloud Learning Path

      Skills you'll gain: Google Gemini, Google Cloud Platform, Kubernetes, Generative AI, Big Data, Software Development Life Cycle, Cloud Computing, Cloud Security, Development Testing, Application Deployment, Marketing Analytics, DevOps, Application Lifecycle Management, Application Development, Network Planning And Design, Data Analysis, Software Development Tools, Vulnerability Assessments, Security Controls, Security Engineering

      4.6
      Rating, 4.6 out of 5 stars
      ·
      25 reviews

      Intermediate · Specialization · 1 - 3 Months

    1…121122123…396

    In summary, here are 10 of our most popular help desk support courses

    • Working for a sustainable future: concepts and approaches: Lund University
    • Project Management Communication, Stakeholders & Leadership : SkillUp
    • Cybersecurity and the Internet of Things: Kennesaw State University
    • Educating Deaf Children: Becoming an Empowered Teacher: University of Cape Town
    • Customer Understanding and Digital Marketing Channels: Unilever
    • Introduction to Creative Thinking: Tools for Success: Imperial College London
    • The Music of American English Pronunciation: University of California, Irvine
    • Google Data Analytics: Google
    • Coaching Conversations: University of California, Davis
    • Singing Popular Music: Berklee

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok