Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Leadership, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Negotiation, Communication, Intercultural Competence, Stakeholder Management, Process Management

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Active Listening, Business Communication, Communication, Emotional Intelligence, Sales, Job Analysis, Sales Strategy, Sales Presentations, Brand Strategy, Customer Relationship Building

Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, Microsoft Power Automate/Flow, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Large Language Modeling, AI Personalization, Productivity Software, HubSpot CRM, Business Process Automation, Email Marketing, Artificial Intelligence and Machine Learning (AI/ML), Automation

Skills you'll gain: Team Building, Team Management, Stakeholder Analysis, Internal Communications

Skills you'll gain: Financial Systems, Financial Data, Financial Market, International Finance, Finance, Accounting, Banking, Economics, Financial Analysis, Microsoft Excel, Spreadsheet Software, Data Analysis

Skills you'll gain: Data Literacy, Persuasive Communication, Advertising, Communication, Verbal Communication Skills, Public Speaking, Analysis, Probability & Statistics, Research, Data Presentation, Data Visualization, Persona (User Experience), Psychology

Skills you'll gain: Design Research, Innovation, Creativity, Design Thinking, Creative Thinking, Stakeholder Analysis, Design, Brainstorming, Creative Problem-Solving, Peer Review, Ideation, Design Strategies, Product Design, Curiosity, User Experience Design, Customer experience improvement, New Product Development, Business Modeling, Cognitive flexibility, Consumer Behaviour

Skills you'll gain: Stakeholder Engagement, Agile Software Development, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Stakeholder Analysis, Kanban Principles, Project Schedules, Resource Planning, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Communication

Skills you'll gain: Financial Statements, Financial Statement Analysis, Portfolio Management, Financial Accounting, Income Statement, Investments, Financial Analysis, Balance Sheet, Business Valuation, Financial Market, Risk Management, Cash Management, Financial Trading, Asset Management, Working Capital, Accrual Accounting, Capital Markets, Cash Flows, Capital Budgeting, Securities (Finance)

Skills you'll gain: Language Competency, Grammar, Writing, Vocabulary, Literacy, Culture

Skills you'll gain: Vulnerability Management, Threat Modeling, Open Web Application Security Project (OWASP), Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Stakeholder Communications, Vulnerability Assessments, Threat Detection, Hardening, Network Security, Threat Management, Security Controls, Security Information and Event Management (SIEM), TCP/IP, Risk Management Framework, Linux, Debugging, Cybersecurity, SQL