• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Negotiation, Mediation, and Conflict Resolution - Capstone Project

      Skills you'll gain: Mediation, Negotiation, Conflict Management, Cultural Diversity, Case Studies, Communication Strategies, Analysis, Value Propositions, Consultative Approaches, Peer Review, Process Design, Interpersonal Communications, Active Listening

      4.8
      Rating, 4.8 out of 5 stars
      ·
      263 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Digital Business Strategy

      Skills you'll gain: Intellectual Property, Digital Transformation, Business Modeling, Business Strategy, Technology Strategies, Innovation, Data-Driven Decision-Making, Value Propositions, Market Dynamics, Competitive Analysis, Computing Platforms

      4.8
      Rating, 4.8 out of 5 stars
      ·
      116 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Guidance to Keep Newborn Babies Safe and Healthy

      Skills you'll gain: Infant Care, Child Health, Child Development, Nutrition and Diet, Safety Standards, Accident Prevention, Patient Positioning, Patient Education And Counseling, Caregiving, Patient Transport, Family Support

      4.8
      Rating, 4.8 out of 5 stars
      ·
      223 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Generative AI: Advance Your Human Resources (HR) Career

      Skills you'll gain: Responsible AI, HR Tech, Human Resources, Generative AI, Workforce Planning, Human Resource Strategy, Data Ethics, Artificial Intelligence, LLM Application, Data-Driven Decision-Making, Employee Engagement, Recruitment, Prompt Engineering, Performance Appraisal, Employee Onboarding

      4.7
      Rating, 4.7 out of 5 stars
      ·
      105 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Edureka

      Advanced Microsoft Power BI

      Skills you'll gain: Data Transformation, Machine Learning Methods

      4.5
      Rating, 4.5 out of 5 stars
      ·
      84 reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Introduction to OSHA: Safety Standards and Compliance

      Skills you'll gain: Occupational Safety and Health Administration (OSHA), Occupational Safety And Health, Safety Training, Health And Safety Standards, Safety Standards, Safety Culture, Environment Health And Safety, Regulatory Compliance, Labor Law, Workers Compensation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      237 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Principles

      Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Quality Improvement, Process Improvement, Quality Management, Team Management, Team Building, Lean Manufacturing, Continuous Improvement Process, Business Process, Production Process, Root Cause Analysis, Decision Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      257 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Health Care Innovation

      Skills you'll gain: Social Determinants Of Health, Operations Management, Health Care Administration, Innovation, Value-Based Care, Performance Improvement, Process Mapping, Health Care, Health Informatics, Lean Methodologies, Performance Metric, Health Technology, Qualitative Research

      4.6
      Rating, 4.6 out of 5 stars
      ·
      304 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Web Technologies and Security

      Skills you'll gain: Application Security, Open Web Application Security Project (OWASP), Angular, OAuth, Test Driven Development (TDD), Cryptography, Data Validation, Unit Testing, Vue.JS, Data Security, Authentications, HTML and CSS, Encryption, Authorization (Computing), General Data Protection Regulation (GDPR), Web Applications, JavaScript Frameworks, Javascript, Security Strategy, Computer Programming

      4.4
      Rating, 4.4 out of 5 stars
      ·
      93 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      U

      United Cities and Local Governments of Africa

      Planning for Climate Change in African Cities

      Skills you'll gain: Climate Change Adaptation, Climate Change Programs, Climate Change Mitigation, Environmental Policy, Environmental Issue, Social Determinants Of Health, Community Development, Environmental Resource Management, Sustainable Development, Decision Support Systems, Governance, Vulnerability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      128 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CertNexus

      Solve Business Problems with AI and Machine Learning

      Skills you'll gain: Data Ethics, Responsible AI, Business Ethics, Compliance Management, Applied Machine Learning, Project Implementation, AI Product Strategy, Business Solutions, Solution Design, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, MLOps (Machine Learning Operations), Data-Driven Decision-Making, Machine Learning Algorithms

      4.3
      Rating, 4.3 out of 5 stars
      ·
      92 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Medical Terminology and the Human Body Fundamentals

      Skills you'll gain: Medical Terminology, Anatomy, Pathology, Medical Records, Physiology, Cell Biology, Biology, Vital Signs, Nutrition and Diet

      4.8
      Rating, 4.8 out of 5 stars
      ·
      343 reviews

      Beginner · Course · 1 - 4 Weeks

    1…119120121…396

    In summary, here are 10 of our most popular help desk support courses

    • Negotiation, Mediation, and Conflict Resolution - Capstone Project: ESSEC Business School
    • Digital Business Strategy: University of Virginia
    • Guidance to Keep Newborn Babies Safe and Healthy: University of Colorado System
    • Generative AI: Advance Your Human Resources (HR) Career: SkillUp
    • Advanced Microsoft Power BI: Edureka
    • Introduction to OSHA: Safety Standards and Compliance: Coursera Instructor Network
    • Six Sigma Principles : Kennesaw State University
    • Health Care Innovation: University of Pennsylvania
    • Web Technologies and Security: Codio
    • Planning for Climate Change in African Cities: United Cities and Local Governments of Africa

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok