Skills you'll gain: Marketing Analytics, Customer Analysis, Customer Retention, Predictive Analytics, Customer Insights, Data-Driven Decision-Making, Personalized Service, Marketing Strategies, Business Analytics, Customer Acquisition Management, Customer experience improvement, Loyalty Programs, Consumer Behaviour

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Crisis Management, LLM Application, Productivity, Incident Response, Responsible AI, OpenAI, AI Personalization, Data Ethics, Computer Security Incident Management, Artificial Intelligence, Personalized Service, Large Language Modeling, Business Ethics, Information Privacy, Threat Modeling, Cybersecurity

Skills you'll gain: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Leadership, Influencing, Corporate Sustainability, Sustainable Development, Communication

Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Social Justice, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Organizational Leadership, Leadership, Leadership Development, Self-Awareness, Adaptability

Skills you'll gain: Google Gemini, Google Cloud Platform, Cloud Computing, Cloud Security, Generative AI, Vulnerability Assessments, Security Controls, Vulnerability Management, Security Engineering, Threat Detection

Skills you'll gain: Test Automation, Software Testing, Scripting, Automation, Regression Testing, Web Development Tools, Browser Compatibility, Test Case, Scalability

Skills you'll gain: Corporate Finance, Financial Management, Derivatives, Financial Modeling, Mergers & Acquisitions, Capital Budgeting, Business Valuation, Risk Management, Financial Analysis, Investments, Return On Investment, Capital Markets, Cash Flows

Skills you'll gain: Graph Theory, Database Design, Big Data, Network Analysis, Analytics, Data Management, Query Languages, Computing Platforms, Scalability, Unsupervised Learning, Distributed Computing, Algorithms

Skills you'll gain: Operations Research, Applied Mathematics, Mathematical Modeling, Problem Solving, Combinatorics, Graph Theory, Decision Support Systems, Computational Thinking, Data Modeling

Skills you'll gain: Interviewing Skills, Job Analysis, Data-Driven Decision-Making, Recruitment, Diversity and Inclusion, Talent Acquisition, Performance Measurement, Decision Making, Communication

Skills you'll gain: Exploratory Data Analysis, Data Wrangling, Data Structures, Time Series Analysis and Forecasting, Pandas (Python Package), Unsupervised Learning, Data Analysis, Data Manipulation, Descriptive Statistics, Data Processing, Data Cleansing, Programming Principles, Data Visualization, Python Programming, Algorithms