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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Ciencia de datos​

      Skills you'll gain: Data Ethics, Data Integration, Exploratory Data Analysis, Statistical Hypothesis Testing, Predictive Modeling, Correlation Analysis, Data Visualization Software, Classification And Regression Tree (CART), Data Quality, Data Science, Jupyter, Data Analysis, Statistical Machine Learning, Data Transformation, Data Cleansing, Business Analytics, Data Manipulation, Supervised Learning, Statistical Analysis, Regression Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      535 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      Tableau Learning Partner

      Introduction to Business Analytics

      Skills you'll gain: Data Literacy, Tableau Software, Business Analysis, Business Process, Analytics, Business Analytics, Business Intelligence, Data Analysis, Data-Driven Decision-Making, Project Management, Data Presentation, Descriptive Analytics, Predictive Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      463 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Getting Started with Front-End and Web Development

      Skills you'll gain: Application Development, User Interface and User Experience (UI/UX) Design, Web Design, Web Design and Development, Front-End Web Development, No-Code Development, WordPress, Web Development, Full-Stack Web Development, Web Servers, Web Development Tools, Back-End Web Development, Content Management Systems

      4.6
      Rating, 4.6 out of 5 stars
      ·
      379 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      The fundamentals of hotel distribution

      Skills you'll gain: Hospitality Management, Hospitality, Marketing Channel, Business Modeling, Revenue Management, Direct Marketing, Booking (Sales), E-Commerce, Online Advertising, Web Analytics, Strategic Partnership, Competitive Analysis, Marketing Strategies, Web Design and Development, Consumer Behaviour

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Networking in Google Cloud

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Load Balancing, Network Monitoring, Network Architecture, Network Security, Network Routing, Network Planning And Design, Virtual Private Networks (VPN), Cloud Computing Architecture, Google Cloud Platform, Hybrid Cloud Computing, Multi-Cloud, Computer Networking, Network Infrastructure, Firewall, Network Troubleshooting, Cloud Security, Intrusion Detection and Prevention, Identity and Access Management, Proxy Servers

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • A

      Amazon Web Services

      Skills and Best Practices for Cloud Support Associates

      Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      How to Set Up Shop on Facebook Shops using Canva

      Skills you'll gain: Facebook, Customer experience improvement, Organizational Skills, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Customer Service, Product Knowledge, Marketing, Digital Marketing

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      O

      Oracle

      Oracle Cloud and AI

      Skills you'll gain: Oracle Cloud, Generative AI, Large Language Modeling, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), ChatGPT, Cloud Services, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Deep Learning, Prompt Engineering, Artificial Neural Networks, Natural Language Processing, Enterprise Resource Planning, Application Deployment, Python Programming, Supply Chain Management, Customer Relationship Management (CRM) Software, Human Capital

      4.6
      Rating, 4.6 out of 5 stars
      ·
      22 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      High-Impact Business Writing

      Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Full-Stack Developer

      Skills you'll gain: CI/CD, GitHub, C# (Programming Language), HTML and CSS, Load Balancing, Continuous Integration, Git (Version Control System), Role-Based Access Control (RBAC), Scalability, Object Oriented Programming (OOP), Authentications, ASP.NET, Full-Stack Web Development, Web Development, Debugging, SQL, Application Deployment, Microsoft Copilot, .NET Framework, Graph Theory

      4.5
      Rating, 4.5 out of 5 stars
      ·
      248 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Power Platform Fundamentals PL-900 Exam Prep

      Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Business Intelligence, Business Process Automation, Application Development, Data Integration, Performance Analysis, Application Design, Data Security, Generative AI Agents, Business Process, Microsoft Teams, Data Analysis Software, Database Management Systems, Data Modeling, Systems Integration

      4.3
      Rating, 4.3 out of 5 stars
      ·
      231 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Managing ADHD, Autism, Learning Disabilities, and Concussion in School

      Skills you'll gain: Autism Spectrum Disorders, Mental and Behavioral Health Specialties, Communication Disorders, Neurology, School Psychology, Patient Evaluation, Disabilities, Special Education, Pediatrics, Child Development, Rehabilitation, Diagnostic Tests, Clinical Assessment, Mental Health, Individualized Education Programs (IEP), Occupational Therapy, Psychological Evaluations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Mixed · Course · 1 - 4 Weeks

    Customer Experience learners also search

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    In summary, here are 10 of our most popular customer experience courses

    • Ciencia de datos​: Universidad de los Andes
    • Introduction to Business Analytics: Tableau Learning Partner
    • Getting Started with Front-End and Web Development: IBM
    • The fundamentals of hotel distribution: ESSEC Business School
    • Networking in Google Cloud: Google Cloud
    • Skills and Best Practices for Cloud Support Associates: Amazon Web Services
    • How to Set Up Shop on Facebook Shops using Canva: Coursera Project Network
    • Oracle Cloud and AI: Oracle
    • High-Impact Business Writing: University of California, Irvine
    • Microsoft Full-Stack Developer: Microsoft

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    Certificates & Programs

    • Google Cybersecurity Certificate
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