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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Crowdfunding

      Skills you'll gain: Fundraising and Crowdsourcing, Fraud detection, Campaign Management, Social Media, Presentations, Budgeting, Entrepreneurship, Community Development, Driving engagement, Promotional Strategies, Planning, Consumer Behaviour, Decision Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      415 reviews

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Develop a UX Customer Problem Statement in Miro

      Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Software Sales

      Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Digital Marketing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Foundations of Public Health Practice: Behaviour & Behaviour Change

      Skills you'll gain: Health Promotion, Behavioral Economics, Public Health, Applied Behavior Analysis, Social Determinants Of Health, Public Health and Disease Prevention, Health Policy, Cultural Diversity, Psychology, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      106 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Digital Marketing

      Skills you'll gain: Digital Marketing, Digital Media Strategy, Business Strategies, Digital Advertising, Growth Strategies, Social Media, Pay Per Click Advertising, Market Analysis, Market Opportunities

      4.7
      Rating, 4.7 out of 5 stars
      ·
      33 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Foundations of Red Hat Cloud-native Development

      Skills you'll gain: Kubernetes, Cloud-Native Computing, OpenShift, Containerization, Docker (Software), Cloud Applications, Application Deployment, Continuous Deployment, Cloud Platforms, Cloud Computing, Command-Line Interface

      4.6
      Rating, 4.6 out of 5 stars
      ·
      159 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      ESSEC Business School

      Case studies in business analytics with ACCENTURE

      Skills you'll gain: Case Studies, Digital Transformation, Advanced Analytics, Business Analytics, Business Analysis, Predictive Analytics, Data Analysis, Analytical Skills, Analysis, Value Propositions, Customer Analysis, Business Consulting, Business Transformation, Big Data

      3.7
      Rating, 3.7 out of 5 stars
      ·
      209 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Microsoft Azure: Cloud Solutions Mastery

      Skills you'll gain: Responsible AI, Azure Active Directory, Microsoft Azure, Data Lakes, Platform As A Service (PaaS), Cloud Computing, Data Integration, Relational Databases, AI Personalization, Cloud Applications, Cloud Development, Power BI, Performance Tuning, Microsoft Visual Studio, Anomaly Detection, Database Administration, Scalability, Cloud Platforms, Cloud Services, Cloud Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      151 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Strategic Customer Relationship Management & Sales Technique

      Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software

      3.7
      Rating, 3.7 out of 5 stars
      ·
      15 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      UBITS

      Servicio al cliente desde el punto de vista logístico

      Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Pohang University of Science and Technology(POSTECH)

      Programming with Cloud IoT Platforms

      Skills you'll gain: Internet Of Things, Cloud Platforms, IBM Cloud, Application Development, Cloud Services, Cloud Computing, Google Cloud Platform, Infrastructure As A Service (IaaS), Microsoft Azure, Amazon Web Services, Emerging Technologies

      4.3
      Rating, 4.3 out of 5 stars
      ·
      323 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Develop with Dell: IT Sales

      Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Customer Insights, Customer Analysis, Interviewing Skills, Outside Sales

      4.8
      Rating, 4.8 out of 5 stars
      ·
      32 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Crowdfunding: University of Pennsylvania
    • Develop a UX Customer Problem Statement in Miro: Coursera Project Network
    • Software Sales: Coursera Instructor Network
    • Foundations of Public Health Practice: Behaviour & Behaviour Change: Imperial College London
    • Introduction to Digital Marketing: IBM
    • Foundations of Red Hat Cloud-native Development: Red Hat
    • Case studies in business analytics with ACCENTURE: ESSEC Business School
    • Microsoft Azure: Cloud Solutions Mastery: EDUCBA
    • Strategic Customer Relationship Management & Sales Technique: HubSpot Academy
    • Servicio al cliente desde el punto de vista logístico: UBITS

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    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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