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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      X

      Xbox

      Xbox Graphic Designer

      Skills you'll gain: Color Theory, User Interface and User Experience (UI/UX) Design, Logo Design, Typography, User Interface (UI), Interaction Design, Figma (Design Software), Adobe Illustrator, Design Reviews, Wireframing, Usability, Graphic and Visual Design, Web Content Accessibility Guidelines, Adobe Photoshop, User Experience, Graphic Design, User Centered Design, Photo Editing, Peer Review, Game Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      65 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Full-Stack Developer

      Skills you'll gain: CI/CD, GitHub, C# (Programming Language), HTML and CSS, Load Balancing, Continuous Integration, Git (Version Control System), Role-Based Access Control (RBAC), Scalability, Object Oriented Programming (OOP), Authentications, ASP.NET, Full-Stack Web Development, Web Development, Debugging, SQL, Application Deployment, Microsoft Copilot, .NET Framework, Graph Theory

      4.5
      Rating, 4.5 out of 5 stars
      ·
      247 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      NLP: Twitter Sentiment Analysis

      Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Text Mining, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Processing, Statistical Modeling, Data Transformation, Data Analysis, Python Programming, Applied Machine Learning, Supervised Learning, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      369 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Toronto

      Introduction to GIS Mapping

      Skills you'll gain: ArcGIS, Spatial Data Analysis, Geographic Information Systems, Spatial Analysis, Geospatial Mapping, Data Mapping, Global Positioning Systems, Data Capture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Assessment: CompTIA Security+ & CYSA+

      Skills you'll gain: Cyber Security Assessment, Cybersecurity, Security Testing, Cyber Risk, Vulnerability Management, Incident Response, Network Architecture

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      GRAMMY GO

      Building Your Audience for Music Professionals

      Skills you'll gain: Marketing Budgets, Digital Media Strategy, Professional Networking, Content Strategy, Promotional Strategies, Branding, Marketing Analytics, Media Planning, Brand Strategy, Brand Awareness, Budget Management, Customer Engagement, Content Marketing, Creative Design, Target Audience, Digital Marketing, Marketing Strategies, Social Media Strategy, Media Strategy, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      20 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Use Canva to Create Desktop and Mobile-friendly Web Pages.

      Skills you'll gain: Canva (Software), Web Design and Development, Web Applications, Web Content, Digital Publishing, Graphic and Visual Design Software, Visual Design, Social Media, Graphic Design, User Accounts, Business

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.4K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Corporate Communications

      Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media, Interpersonal Communications, Social Media Management, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Employee Retention, Diversity and Inclusion

      4.6
      Rating, 4.6 out of 5 stars
      ·
      118 reviews

      Beginner · Specialization · 1 - 3 Months

    • C

      Coursera Project Network

      Design Remote Meeting Boards in Miro

      Skills you'll gain: Collaborative Software, Meeting Facilitation, Virtual Teams, Organizational Skills, Telecommuting, Experience Design, Business Process Management, Virtual Environment

      4.1
      Rating, 4.1 out of 5 stars
      ·
      20 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Create an A/B web page marketing test with Google Optimize

      Skills you'll gain: A/B Testing, Google Analytics, Web Analytics, User Experience, Web Content, Target Audience, Marketing Effectiveness, Goal Setting, Marketing, Content Development and Management, Analytics

      4.4
      Rating, 4.4 out of 5 stars
      ·
      108 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      Cybersecurity Case Studies and Capstone Project

      Skills you'll gain: Incident Response, Penetration Testing, Computer Security Incident Management, Cyber Threat Intelligence, Cybersecurity, Threat Detection, Vulnerability Assessments, Threat Modeling, Security Awareness, Distributed Denial-Of-Service (DDoS) Attacks, Data Security, Malware Protection, Email Security, Exploitation techniques, Network Security, Fraud detection, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      UX Design in Practice: Accessibility and Collaboration

      Skills you'll gain: User Experience Design, Web Content Accessibility Guidelines, User Centered Design, Design, Usability Testing, Collaborative Software, Prototyping, Design Thinking, Graphic and Visual Design, Artificial Intelligence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      79 reviews

      Mixed · Course · 1 - 3 Months

    Customer Experience learners also search

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    In summary, here are 10 of our most popular customer experience courses

    • Xbox Graphic Designer: Xbox
    • Microsoft Full-Stack Developer: Microsoft
    • NLP: Twitter Sentiment Analysis: Coursera Project Network
    • Introduction to GIS Mapping: University of Toronto
    • Cybersecurity Assessment: CompTIA Security+ & CYSA+: IBM
    • Building Your Audience for Music Professionals: GRAMMY GO
    • Use Canva to Create Desktop and Mobile-friendly Web Pages.: Coursera Project Network
    • Corporate Communications: University of California, Irvine
    • Design Remote Meeting Boards in Miro: Coursera Project Network
    • Create an A/B web page marketing test with Google Optimize: Coursera Project Network

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    • Google Cybersecurity Certificate
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