• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Big Data with Spark and Hadoop

      Skills you'll gain: Apache Hadoop, Apache Spark, PySpark, Apache Hive, Big Data, IBM Cloud, Kubernetes, Docker (Software), Scalability, Data Processing, Distributed Computing, Performance Tuning, Data Transformation, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      454 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Columbia University

      HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Clinical Perspective)

      Skills you'll gain: Care Coordination, Value-Based Care, Clinical Informatics, Health Informatics, Interoperability, Health Technology, Patient Education and Support, Patient-centered Care, Health Systems, Health Care, Health Information Management, Primary Care, Electronic Medical Record, Telehealth, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      161 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Academic Listening and Note-Taking

      Skills you'll gain: Oral Comprehension, Active Listening, Public Speaking, Verbal Communication Skills, English Language, Critical Thinking, Organizational Skills, Analytical Skills

      4.5
      Rating, 4.5 out of 5 stars
      ·
      963 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      The George Washington University

      Essentials in Clinical Simulations Across the Health Professions

      Skills you'll gain: Patient Education And Counseling, Clinical Assessment, Clinical Practices, Nurse Education, Virtual Environment, Nursing, Health Education, Safety Standards, Continuous Quality Improvement (CQI), System Implementation, Education Software and Technology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.2K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      T

      The University of Sydney

      Information & Digital Literacy for University Success

      Skills you'll gain: Critical Thinking, Information Management, Research, Digital Communications, Productivity, Document Management, Personal Integrity, Technical Communication, Computer Literacy, Education Software and Technology, Literacy, Reliability, Organizational Skills, Ethical Standards And Conduct, Intellectual Property

      4.9
      Rating, 4.9 out of 5 stars
      ·
      4.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Board Infinity

      Introduction to Technical Writing

      Skills you'll gain: Technical Writing, Technical Documentation, Software Documentation, Technical Communication, Professional Networking, Writing and Editing, Writing, Collaborative Software, Graphic and Visual Design, Portfolio Management, Target Audience, Visual Design, Design, Augmented and Virtual Reality (AR/VR), Data Ethics, Ethical Standards And Conduct, Multimedia, Content Management

      4.3
      Rating, 4.3 out of 5 stars
      ·
      380 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      National Taiwan University

      CAD/BIM技術與應用

      Skills you'll gain: Architectural Drawing, AutoCAD, Autodesk Revit, SketchUp (3D Modeling Software), Building Information Modeling, Engineering Drawings, 3D Modeling, Engineering Management, Computer-Aided Design, Drafting and Engineering Design, Technical Drawing, Engineering Design Process, Blueprint Reading, Civil and Architectural Engineering, Visualization (Computer Graphics), Architectural Engineering, Engineering Practices, Construction, Building Design, Construction Estimating

      4.7
      Rating, 4.7 out of 5 stars
      ·
      355 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Genomics: Decoding the Universal Language of Life

      Skills you'll gain: Life Sciences, Molecular Biology, Biotechnology, Biology, Physiology, Sustainable Development, Environmental Science, Cell Biology, Microbiology, Biomedical Engineering, Experimentation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      327 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Oral Communication for Engineering Leaders

      Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Scientific Visualization, Persuasive Communication, Communication Strategies, Communication, Non-Verbal Communication, Graphic and Visual Design, Stress Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      262 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management: Foundations and Initiation

      Skills you'll gain: Engineering Management, Team Leadership, Stakeholder Management, Team Management, Project Scoping, Leadership and Management, Resource Management, Team Building, Requirements Management, Stakeholder Analysis, Project Management, Project Management Life Cycle, Communication, Business Communication

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      914 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Introduction to Applied Business Analytics

      Skills you'll gain: Business Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Data Presentation, Python Programming

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      300 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Korea Advanced Institute of Science and Technology(KAIST)

      Electrodynamics

      Skills you'll gain: Electrical Engineering, Basic Electrical Systems, Electronic Components, Electrical Systems, Differential Equations, Physics, Materials science, Engineering Analysis, Finite Element Methods, Integral Calculus, Advanced Mathematics, Scientific Visualization, Engineering Calculations, Applied Mathematics, Semiconductors, Mechanics, Energy and Utilities, Electronics, Mathematical Modeling, Calculus

      4.7
      Rating, 4.7 out of 5 stars
      ·
      953 reviews

      Intermediate · Specialization · 3 - 6 Months

    1…100101102…396

    In summary, here are 10 of our most popular help desk support courses

    • Introduction to Big Data with Spark and Hadoop: IBM
    • HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Clinical Perspective): Columbia University
    • Academic Listening and Note-Taking: University of California, Irvine
    • Essentials in Clinical Simulations Across the Health Professions: The George Washington University
    • Information & Digital Literacy for University Success: The University of Sydney
    • Introduction to Technical Writing: Board Infinity
    • CAD/BIM技術與應用: National Taiwan University
    • Genomics: Decoding the Universal Language of Life: University of Illinois Urbana-Champaign
    • Oral Communication for Engineering Leaders: Rice University
    • Project Management: Foundations and Initiation: University of Colorado Boulder

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok